FREQUENTLY ASKED QUESTIONS
All our jewelry is handcrafted with love and precision. Each piece is designed to combine traditional artistry with modern elegance, making it truly one-of-a-kind.
Yes. Every piece at Dashkala is carefully handcrafted by skilled artisans, ensuring high quality and a personal touch in each design.
We use high-quality metals, beads, pearls, and stones, depending on the design. Details of materials are mentioned on each product page.
Yes! We accept limited customization requests. If you have a specific design or idea in mind, you can contact us via our Contact Us page.
Simply browse our shop, add your favorite items to the cart, and proceed to checkout. We offer secure payment options for a smooth shopping experience.
We accept all major debit/credit cards, UPI, net banking, and wallet payments.
Yes, we deliver all over India. Shipping charges (if applicable) and delivery timelines are displayed at checkout.
Orders are usually shipped within 3–5 business days. Delivery timelines may vary based on your location.
We accept returns/exchanges within 7 days of delivery, provided the jewelry is unused, undamaged, and in its original packaging. Please read our full Return Policy for details.
Once your order is shipped, you’ll receive a tracking link on your email or WhatsApp.
Yes! We provide elegant packaging for all jewelry, and you can request gift wrapping at checkout.
You can reach us anytime via our Contact Us page or email us at info@dashkala.com. We’ll get back to you within 24 hours.